Privacy Policy

1. Information We Collect

When you contact us or place an order through our WhatsApp channel, we may collect:

• ✓Your name and contact details (phone number, WhatsApp ID)
• ✓Delivery address for shipping your order
• ✓Order details, customization preferences, and product selections
• ✓Payment confirmation (we do not store card or banking details)
• ✓Any photos or creative briefs you share for personalized orders

2. How We Use Your Information

We use your information solely to:

• ✓Process and fulfill your orders
• ✓Communicate about order status, customization updates, and delivery
• ✓Send you seasonal updates or offers — only if you have opted in
• ✓Handle any returns, issues, or refund requests

3. Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your data is used only within the LR Crafts team to process and deliver your order. Delivery addresses may be shared with our trusted courier partners solely for the purpose of shipping.

4. Communication

All order communication happens via WhatsApp (+91 87691 44270). By initiating contact with us on WhatsApp, you consent to receiving order-related messages through that channel. We will never send you unsolicited promotional messages unless you explicitly ask to be kept updated.

5. Data Retention

We retain your contact and order information only as long as necessary to fulfill your order and handle any post-delivery queries. You may request deletion of your data at any time by contacting us on WhatsApp.

6. Cookies & Analytics

This website does not use tracking cookies or analytics tools that collect personally identifiable information. We may use basic performance monitoring in the future, and will update this policy accordingly.

7. Contact Us

If you have any questions about this Privacy Policy or wish to request access to or deletion of your data, please reach out to us on WhatsApp: